Returns & Exchanges

We want you to love your Rylee + Cru purchase, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached. Please note that all sale items marked 'Final Sale' are ineligible for return or credit.

1

Start Your Return

Visit our online returns portal and enter your order number and shipping zip code to initiate the process.

2

Select Items

Choose the specific items you wish to return or exchange and select the reason for the return from the dropdown menu.

3

Print & Pack

Download your prepaid shipping label and securely pack your items in the original packaging, ensuring all tags are intact.

4

Ship & Refund

Drop off your package at the designated carrier location; once received and inspected, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing